Analyst Report
Thank You!
Usability is becoming the new battleground for CRM. In examining the experiences of Sugar users, Nucleus Research found that compared to Salesforce, Sugar users can lower total cost of ownership by up to 32% while delivering similar functionality. These benefits translate to faster time to value and ultimately an improved return on investment.
Download to discover
Discover how Sugar improves overall ease of use.
The higher levels of customer support Sugar delivers.
Sugar's single ecosystem for sales, service, and marketing.
The strength of Sugar's third-party marketplace.
Trusted by 4000+ companies that keep the world running
Analyst Report
Thank You!
Usability is becoming the new battleground for CRM. In examining the experiences of Sugar users, Nucleus Research found that compared to Salesforce, Sugar users can lower total cost of ownership by up to 32% while delivering similar functionality. These benefits translate to faster time to value and ultimately an improved return on investment.
Download to discover
Discover how Sugar improves overall ease of use.
The higher levels of customer support Sugar delivers.
Sugar's single ecosystem for sales, service, and marketing.
The strength of Sugar's third-party marketplace.
Trusted by 4000+ companies that keep the world running
Analyst Report
Thank You!
Usability is becoming the new battleground for CRM. In examining the experiences of Sugar users, Nucleus Research found that compared to Salesforce, Sugar users can lower total cost of ownership by up to 32% while delivering similar functionality. These benefits translate to faster time to value and ultimately an improved return on investment.
Download to discover
Discover how Sugar improves overall ease of use.
The higher levels of customer support Sugar delivers.
Sugar's single ecosystem for sales, service, and marketing.
The strength of Sugar's third-party marketplace.
Trusted by 4000+ companies that keep the world running
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SugarAI is the precision selling CRM for B2B growth. See what your data’s been hiding.
4000+
Customers
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Users
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ERP integrations
96%
Customer satisfaction
© 2026 SugarAI Software Inc. All Rights Reserved. SugarCRM is now SugarAI.
SugarAI is the precision selling CRM for B2B growth. See what your data’s been hiding.
4000+
Customers
1M+
Users
120+
Countries
180+
ERP integrations
96%
Customer satisfaction
© 2026 SugarAI Software Inc. All Rights Reserved. SugarCRM is now SugarAI.