CUSTOMER EXPERIENCE & SUGAR CARE
Professional services
Do it all without doing it all yourself. The Global Customer Experience (CX) team assists with various offerings to help you achieve specific outcomes related to your Sugar deployment and adoption.
Amplify and accelerate CRM value
Accelerate Business Goals
Regular and proactive engagement with Advisory Services will assist you with driving organizational goals and make your data more actionable.
Improve Security
SC can help you configure user and team roles within your Sugar environment to ensure data integrity and controlled access to modules and fields.
Lower Management Overhead
An SC subscription removes the need for budget approvals or new contracts for ad-hoc assistance or minor adjustments.
Save Time & Resources
Sugar’s multi-disciplinary approach and practical industry experience can reduce the time it takes you to meet challenges and respond to new opportunities.
Extend Your Team & Expertise
Treat the SC team as an extension of your team. Let SC do some of the heavy lifting with complex system administration, APIs, version upgrades, or migrations to SugarCloud.
Optimize Your Deployment
Get regular user feedback, health checks, and performance tuning to ensure a better user experience and faster operations.
Increase User Adoption
Advance your organization’s onboarding with access to feature training and customized reporting and dashboards.
Confidently Implement New Solutions
New to Sugar? Engage our CX deployment experts to plan, project mange, build, deploy and train on your new solution.
Improve Stability
Get actionable insights from proactive technical health and advanced diagnostics & troubleshooting so you can be confident your deployment is running at peak performance.
Accelerate Business Goals
Regular and proactive engagement with Advisory Services will assist you with driving organizational goals and make your data more actionable.
Save Time & Resources
Sugar’s multi-disciplinary approach and practical industry experience can reduce the time it takes you to meet challenges and respond to new opportunities.
Increase User Adoption
Advance your organization’s onboarding with access to feature training and customized reporting and dashboards.
Improve Security
SC can help you configure user and team roles within your Sugar environment to ensure data integrity and controlled access to modules and fields.
Extend Your Team & Expertise
Treat the SC team as an extension of your team. Let SC do some of the heavy lifting with complex system administration, APIs, version upgrades, or migrations to SugarCloud.
Confidently Implement New Solutions
New to Sugar? Engage our CX deployment experts to plan, project mange, build, deploy and train on your new solution.
Lower Management Overhead
An SC subscription removes the need for budget approvals or new contracts for ad-hoc assistance or minor adjustments.
Optimize Your Deployment
Get regular user feedback, health checks, and performance tuning to ensure a better user experience and faster operations.
Improve Stability
Get actionable insights from proactive technical health and advanced diagnostics & troubleshooting so you can be confident your deployment is running at peak performance.
SugarAI is a leading sales CRM for B2B growth. Join the move.
4000+
Customers
1M+
Users
120+
Countries
180+
ERP integrations
96%
Customer satisfaction
© 2026 SugarAI Inc. All Rights Reserved. SugarCRM is now SugarAI.
SugarAI is a leading sales CRM for B2B growth. Join the move.
4000+
Customers
1M+
Users
120+
Countries
180+
ERP integrations
96%
Customer satisfaction
© 2026 SugarAI Inc. All Rights Reserved. SugarCRM is now SugarAI.
SugarAI is a leading sales CRM for B2B growth. Join the move.
4000+
Customers
1M+
Users
120+
Countries
180+
ERP integrations
96%
Customer satisfaction
© 2026 SugarAI Inc. All Rights Reserved. SugarCRM is now SugarAI.