Infographic
Sugar, a leader in the CRM emotional footprint report
SoftwareReviews, a leading source for real consumer insights on the software provider landscape, have published their 2024 CRM Midmarket Emotional Footprint Report, naming SugarCRM an official Leader. SoftwareReviews collects extensive customer experience data from business and IT professionals to produce detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

contents
The experience they have with Sugar’s products and services
Their take on Sugar’s overarching strategy and innovation
What it’s like to work with numerous departments at Sugar—from start to finish and beyond
Infographic
Sugar, a leader in the CRM emotional footprint report
SoftwareReviews, a leading source for real consumer insights on the software provider landscape, have published their 2024 CRM Midmarket Emotional Footprint Report, naming SugarCRM an official Leader. SoftwareReviews collects extensive customer experience data from business and IT professionals to produce detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

contents
The experience they have with Sugar’s products and services
Their take on Sugar’s overarching strategy and innovation
What it’s like to work with numerous departments at Sugar—from start to finish and beyond
Infographic
Sugar, a leader in the CRM emotional footprint report
SoftwareReviews, a leading source for real consumer insights on the software provider landscape, have published their 2024 CRM Midmarket Emotional Footprint Report, naming SugarCRM an official Leader. SoftwareReviews collects extensive customer experience data from business and IT professionals to produce detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

contents
The experience they have with Sugar’s products and services
Their take on Sugar’s overarching strategy and innovation
What it’s like to work with numerous departments at Sugar—from start to finish and beyond
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SugarAI is a leading sales CRM for B2B growth. Join the move.
4000+
Customers
1M+
Users
120+
Countries
180+
ERP integrations
96%
Customer satisfaction




© 2026 SugarAI Inc. All Rights Reserved. SugarCRM is now SugarAI.
SugarAI is a leading sales CRM for B2B growth. Join the move.
4000+
Customers
1M+
Users
120+
Countries
180+
ERP integrations
96%
Customer satisfaction




© 2026 SugarAI Inc. All Rights Reserved. SugarCRM is now SugarAI.
SugarAI is a leading sales CRM for B2B growth. Join the move.
4000+
Customers
1M+
Users
120+
Countries
180+
ERP integrations
96%
Customer satisfaction




© 2026 SugarAI Inc. All Rights Reserved. SugarCRM is now SugarAI.




