Our continuous cloud innovation brings users a differentiated, high-definition customer experience
Sugar and AWS: Powering CX innovation together
The future of CX and the cloud—combined
SugarAI is dedicated to providing the most intelligent, intuitive, and high performing CX solutions. AWS helps us deliver on that promise. That’s because AWS provides cutting-edge computing services across the globe that go way beyond basic hosting, such as machine learning, omnichannel, and serverless computing resources. Since Sugar is engineered in AWS, we’re able to deliver more innovative and cost-effective CX initiatives for every Sugar customer.
Faster innovation with the power of AWS
Our deep relationship with AWS enables us to build for the future. Our shared commitment to integration, allows you to leverage valuable AWS components seamlessly inside Sugar Solutions to deliver smarter, faster customer experiences. Having SugarCloud solutions engineered in AWS ensures your CX solutions run in a highly scalable, reliable, and performant way as your business grows. And together, we provide a faster path to innovation that helps you help your customers.
Modernize commercial operations
Get a clear, connected view of customers, accounts, and opportunities across your full book of business. SugarAI helps reduce silos and supports smoother collaboration between sales, service, and operations
Intelligent omnichannel engagement
Enable proactive customer service and dynamic, personalized experiences on channels your customers prefer. Extend our flagship Sugar Sell and Serve solutions with omnichannel communications powered by Amazon Connect.
About Amazon Web Services
For 14 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 175 fully featured services for compute, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 77 Availability Zones (AZs) within 24 geographic regions, with announced plans for 15 more Availability Zones and five more AWS Regions in India, Indonesia, Japan, Spain, and Switzerland.
Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs.
To learn more about AWS, visit:
Faster innovation with the power of AWS
Our deep relationship with AWS enables us to build for the future. Our shared commitment to integration, allows you to leverage valuable AWS components seamlessly inside Sugar Solutions to deliver smarter, faster customer experiences. Having SugarCloud solutions engineered in AWS ensures your CX solutions run in a highly scalable, reliable, and performant way as your business grows. And together, we provide a faster path to innovation that helps you help your customers.
Intelligent omnichannel engagement
Enable proactive customer service and dynamic, personalized experiences on channels your customers prefer. Extend our flagship Sugar Sell and Serve solutions with omnichannel communications powered by Amazon Connect.
Modernize commercial operations
Get a clear, connected view of customers, accounts, and opportunities across your full book of business. SugarAI helps reduce silos and supports smoother collaboration between sales, service, and operations
About Amazon Web Services
For 14 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 175 fully featured services for compute, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 77 Availability Zones (AZs) within 24 geographic regions, with announced plans for 15 more Availability Zones and five more AWS Regions in India, Indonesia, Japan, Spain, and Switzerland.
Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs.
To learn more about AWS, visit:
SugarAI is a leading sales CRM for B2B growth. Join the move.
4000+
Customers
1M+
Users
120+
Countries
180+
ERP integrations
96%
Customer satisfaction
© 2026 SugarAI Inc. All Rights Reserved. SugarCRM is now SugarAI.
SugarAI is a leading sales CRM for B2B growth. Join the move.
4000+
Customers
1M+
Users
120+
Countries
180+
ERP integrations
96%
Customer satisfaction
© 2026 SugarAI Inc. All Rights Reserved. SugarCRM is now SugarAI.
SugarAI is a leading sales CRM for B2B growth. Join the move.
4000+
Customers
1M+
Users
120+
Countries
180+
ERP integrations
96%
Customer satisfaction
© 2026 SugarAI Inc. All Rights Reserved. SugarCRM is now SugarAI.