Cookie Policy
1. Introduction
This Cookie Policy explains how SugarAI ("we", "us", "our") uses cookies and similar technologies to collect information when you visit our website at www.sugarai.com ("Website") or any sites or services that link to this Cookie Policy. It explains what these technologies are and why we use them, as well as your rights to control our use of them. This policy should be read together with our Privacy Policy.
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons and encourage you to review this Cookie Policy periodically.
2. What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
3. Types of cookies we use
We use strictly necessary cookies, analytics cookies, functionality cookies, and advertising cookies, as described below.
Essential cookies
These are used to operate the core functions of our website, so that you may visit and move around it, and use its features. We do not require your consent to use these cookies.
Functionality cookies
These are used to improve how a website feels and works for you—but are not strictly necessary for the site to function. We will only use those cookies with your consent.
Analytics cookies
These help us to understand how visitors use and move around our website, which inform improvements and adaptions to our website. Rejecting these cookies prevents us from collecting such data. The performance of our site will not be affected.
Advertising cookies
These provide us with anonymised demographics and browsing activity information, and help us tailor and measure the effectiveness of our advertising on different sites. Rejecting these prevents us from relating your visits to our website to our social media and other marketing campaigns and prevents social media sites and our digital marketing partners from setting cookies on your device via pinsentmasons.com.
4. Managing cookies
You can control cookies via our cookie settings tool or your browser settings. Disabling cookies may affect website functionality. You may need to refresh your page for your settings to take effect.
Alternatively, most web browsers allow some control of most cookies through the browser settings. To find information relating to other browsers, visit the browser developer's website.
5. Third-party cookies
Third party cookies' are cookies set by a domain other than the one that you are visiting. When you visit our website, third party organisations may place cookies on your browser, even if you are not a logged-in member of those organisations. This is because third party cookies do not require you to actively engage with the third party's content or visit their site, just load a page on which the third party's technology sits. The providers of these technologies may deploy cookies to your browser when you visit the pages on our site where we are using their technologies. These cookies may inform the third party organisationsabout your visit to our site which may be used by those organisations to deliver targeted messages and advertising to you. In all cases, we do not set these cookies, and we have no access to the information that they gather. Such cookies are subject to the third party organisations' own cookie policies.
6. Contact
SugarAI Software Inc.
548 Market Street PMB 59423, San Francisco, CA 94104-5401 USA
dataprivacy@sugarcrm.com
Cookie Declaration
The following is a detailed list of the cookies and similar technologies used on this website, grouped by category. You can change or withdraw your consent at any time by clicking the Cookie Settings button in the footer of our website.
Your consent applies to the following domain: sugarai.com
Necessary
Necessary cookies help make the website usable by enabling basic functions like page navigation and storing your consent preferences. The website cannot function properly without these cookies.
framerCookiesConsentMode — sugarai.com
Stores your cookie consent preferences for each category
Persistent — Local storage
framerCookiesDismissed — sugarai.com
Records whether the cookie banner has been acknowledged
Persistent — Local storage
Analytics
Analytics cookies help us understand how visitors interact with the website by collecting and reporting information.
_ga — Google Analytics
Distinguishes unique users by assigning a randomly generated Client ID
2 years — HTTP cookie
_ga_RQ9P5NHY93 — Google Analytics
Persists session state including session ID and session count
2 years — HTTP cookie
snitcher_device_id — Snitcher
Identifies the visiting device for company identification across sessions
1 year — HTTP cookie and local storage
snitcher_session — Snitcher
Stores session data for visitor activity tracking
1 hour — Local storage
snitcher_session_expires — Snitcher
Tracks session expiry time
1 hour — Local storage
snitcher_device_id_expires — Snitcher
Tracks device ID expiry time
1 year — Local storage
spotter_data — Snitcher
Caches company identification data from IP lookup
Session — Session storage
spotter_data_ts — Snitcher
Enforces a 24-hour refresh interval on cached company data
24 hours — Local storage
radar_sn_* — Snitcher
Stores hashed session fingerprint data for visitor analytics
Session — Session storage
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
_gcl_au — Google Ads
Stores ad click information for conversion attribution
90 days — HTTP cookie
_gcl_ls — Google Ads
Stores conversion linker session data
90 days — Local storage
_fbp — Meta (Facebook)
Identifies browsers for delivering and measuring ad campaigns
90 days — HTTP cookie
lastExternalReferrer — Meta (Facebook)
Records the referral source when a visitor arrives from an external site
Persistent — Local storage
lastExternalReferrerTime — Meta (Facebook)
Records when the visitor last arrived from an external referral source
Persistent — Local storage
li_fat_id — LinkedIn
Stores ad click identifier for conversion tracking
30 days — HTTP cookie
UserMatchHistory — LinkedIn
Syncs advertising identifiers across services
30 days — Third-party cookie
_uetsid — Microsoft Advertising
Session identifier for targeted advertising via Bing Ads
1 day — HTTP cookie
_uetvid — Microsoft Advertising
Visitor identifier for targeted advertising via Bing Ads
13 months — HTTP cookie
_uetmsclkid — Microsoft Advertising
Stores Microsoft Click ID for conversion attribution
2 months — HTTP cookie
Last updated: March 2026
